Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you contact us or submit an inquiry through our website, we may collect:

• Full name
• Email address
• Phone number
• Company name and position
• Any other information you voluntarily provide in your message or inquiry

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information (mobile, tablet, desktop)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: We use your contact information to respond to questions, requests, or feedback you submit through our contact forms.
• To improve our website: We analyze usage data to understand how visitors interact with our website and make improvements.
• To provide project information: We may use your information to send you information about our projects, services, and company updates if you have opted in.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
• For security purposes: We use information to protect our website and systems from security threats and fraudulent activities.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide your information through our contact forms or subscribe to updates.
• Legitimate interests: To improve our website, analyze usage, and protect our business interests.
• Legal obligations: To comply with applicable laws and regulations in Kuwait.

4. How We Share Your Information

First Group does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, analytics providers).
• Legal requirements: We may disclose your information if required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With your consent: We may share your information with third parties if you have given us explicit consent to do so.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Object: You can object to our processing of your information for marketing purposes.
• Right to Data Portability: You can request a copy of your information in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@firstgroupkw.com.

7. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Kuwait. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: